Refund policy

Returns & Refund Policy

Thank you for shopping with Welder Gloves. We want you to be satisfied with your purchase. Please read this Returns & Refund Policy carefully to understand your rights and our return procedures.

1. 60-Day Return Policy

We offer a 60-day return period from the date your order is delivered.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.

  • In its original packaging with all tags and accessories included.

  • Accompanied by proof of purchase or your order confirmation.

2. Non-Returnable Items

The following items cannot be returned or refunded:

  • Custom-made or personalized products.

  • Gift cards.

  • Final sale or clearance items.

  • Products identified as non-returnable at the time of purchase.

If you are unsure whether your item qualifies for a return, please contact us before requesting a return.

3. How to Request a Return

To start a return:

  1. Contact us at support@weldergloves.com.

  2. Include your order number and the reason for your return.

  3. If your return is approved, we will provide you with return instructions and, where applicable, a return shipping label.

Please do not send products back without prior authorization, as unauthorized returns may not be accepted.

4. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 7 days of delivery at support@weldergloves.com and provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs of the item and its packaging, where applicable.

We will review your claim and, where appropriate, provide a replacement, exchange, or refund.

5. Exchanges

We offer exchanges only for:

  • Damaged items.

  • Defective products.

  • Incorrect items received.

To request an exchange, please contact support@weldergloves.com.

6. Return Shipping Costs

  • If the return is due to our error (such as a damaged, defective, or incorrect item), we will cover the return shipping costs.

  • For all other approved returns, including returns due to a change of mind (where applicable), the customer is responsible for return shipping costs.

Please use the return instructions we provide. We are not responsible for items lost or damaged during return shipping if our instructions are not followed.

7. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

  • Your refund will be issued to your original payment method.

  • Please allow up to 7 business days for your bank or payment provider to process the refund after it has been issued.

If a returned item shows signs of use, is damaged, or is missing parts not due to our error, we may issue a partial refund or decline the refund request.

8. Restocking Fees

We do not charge any restocking fees for approved returns.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Business Name: Welder Gloves

Email: support@weldergloves.com

Website: www.weldergloves.com